Privacy Policy
1. Overview
Selfynk (“we”, “us”) is an all-in-one creator store that lets creators sell digital products, courses, coaching, bookings and physical products, and email their audience. This policy explains what data we collect and how we use it, both for creators and for the people who visit or buy from their stores.
2. Creators and their buyers
When you buy from, book with or subscribe to a creator, the creator decides how your information is used for that relationship (for example, delivering your order or sending you their emails). We store and process that data on the creator's behalf. Questions about how a creator uses your data are best sent to that creator first; we'll help where we can.
3. Information we collect
- Creator account data: name, email, phone (if you add it), password (stored hashed), store details and subscription status.
- Store content: products, courses, files, images and pages you create or upload.
- Buyer data: name, email, order and booking details, shipping address for physical products, and anything you enter in a creator's checkout or forms. Card payments are handled by Stripe; we never see or store full card numbers.
- Messages: what you send through our contact form or to support.
- Usage data: page views, referring site, device and browser info, and approximate location derived from your IP address. For analytics, IP addresses are stored only in hashed form, and only after you accept analytics cookies.
4. How we use it
To run the service, process payments and payouts, deliver purchases, send transactional emails (receipts, account and security messages) and, with consent, marketing emails, prevent fraud and abuse, fix errors, and improve the product. Every marketing email includes an unsubscribe link. We do not sell your personal data.
5. Who we share it with
We share data only with the creator you buy from (for that purchase) and with service providers that help us run Selfynk, under contracts that limit how they use it:
- Stripe: payments, subscriptions and creator payouts.
- Cloudflare: file storage and bot protection (Turnstile).
We may also disclose data when the law requires it, or to protect our users and service from fraud or abuse.
7. How long we keep it
We keep your data while your account is active. Creators can delete their account at any time from their account settings, which removes the account, store and its data from Selfynk. We may keep limited records for longer where the law requires it (for example, tax and payment records) or to resolve disputes and prevent fraud.
8. Your rights
Depending on where you live, you may have the right to access, correct, export or delete your personal data, to object to or restrict how we use it, and to withdraw consent at any time. To exercise these rights, contact us using the details below. You can also complain to your local data protection authority.
9. Children
Selfynk is not directed at children, and creator accounts require you to be old enough to form a binding contract. We don't knowingly collect personal data from children under 13 (or under 16 where local law sets a higher age).
10. Changes to this policy
We may update this policy as the service changes. We'll update the date at the top of this page, and tell creators by email about significant changes.
11. Contact
Questions? Email support@selfynk.com or use our contact form.